Account, company, appearance and help

Open your profile menu → Profile. Update the editable personal details or avatar and save. If saving fails, check the connection and the error before trying again.

Use the editable fields in My Profile. If email or role is read-only, ask your organization for help with the change. Access permissions cannot be changed by editing your profile.

In the staff dashboard, use the Company selector in the header to choose another available company. Confirm the selected company before opening records. If no selector or membership is available, ask your organization to check access.

The workspace shows the selected company and your access within it. Check the company displayed in the dashboard header and switch back if you intended to work in a different organization.

Open your profile menu → Appearance and choose Light or Dark. This setting controls the browser appearance; it is separate from the mobile app, which follows your phone.

Email info@telaniai.com with the page, action, approximate time and exact error. Do not include passwords, PINs, verification codes or unnecessary patient information. You can use the email link below these FAQs.

No role or permission editor is provided in My Profile. Ask your administrator to check your role, company membership and permissions for the action you need.