TelaniWho can see my message?
Understand care-team chats, family conversations, and discussion channels.
For staff and familiesThe answer
A patient room separates internal care-team messages from the family conversation. Patients and family members see the family audience. Staff should check the selected audience before sending.
Step by step
- 1
Open the patient conversation
Select the patient you need. Your organization, assignment, and permissions determine the conversations available to you.
- 2
Check the audience
Care team is for internal staff. Family is the patient- and family-facing conversation. Switching audiences requires the appropriate staff permission.
- 3
Write and review
Confirm the audience and attachments before sending. Use discussion channels for collaboration outside a patient room.
A safe space to explore.
Use the controls yourself or select Watch demo for a guided walkthrough.
Try it yourself. Switch between Care team and Family, then send a sample message.
Fictional sample data. Your changes stay in this preview. On small screens, swipe horizontally to explore.
